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Privacy Policy – SentinelPrivacy

Last updated: September 26, 2025

Operator

SentinelPrivacy is operated by Focus Group FZE, Dubai, UAE.

Email: contact@sentinelprivacy.com

1. Data Collection

We collect and process only the minimal data required to provide our service:

  • Email address (for account creation and support)
  • Payment information (processed securely via Stripe or PayPal)
  • Account creation date

We do not collect browsing history, IP addresses, DNS queries, or any connection logs.

2. Purpose of Processing

Your data is used exclusively for:

  • Creating and managing your VPN account
  • Processing payments and billing
  • Providing customer support

We never sell or share your data with advertisers or third parties.

3. Data Retention

  • Account data: kept while your subscription is active, deleted within 30 days after cancellation
  • Payment records: stored for legal and accounting requirements
  • Support requests: stored up to 2 years for service quality

4. Your Rights

You may request access, correction, or deletion of your personal data at any time by contacting us at contact@sentinelprivacy.com.

5. Security

We use industry-standard encryption (AES-256) and secure infrastructure to protect all customer data.

6. Refund Policy

SentinelPrivacy offers a 14-day money-back guarantee. To request a refund, contact contact@sentinelprivacy.com.

7. Changes to This Policy

We may update this Privacy Policy to reflect service or legal changes. Updates will be published on this page.